Scratch and Dent items are products that have been
previously returned by other customers or items from the
factory that may have some minor cosmetic flaws such as a
scratch, nick or ding. The item is guaranteed to function
perfectly except for the flaw. If you can live with a minor
blemish, you'll save some serious money and get the item you
Because of the random nature of flaws on specific items we
are unable to list the specific information of the flaw with
Please Note: Due to the various nature of these minor
defects, exchanges aren't permitted for the purpose of
replacing a Scratch and Dent item with the same item in hope
of finding a relatively better one. Assessing the importance
of cosmetic defects is subjective, so such exchanges are not
offered or possible.
Some of the reasons that items are sold in the Scratch and
During shipping, the product was blemished, dented or
In transit the manufacturer's packaging was damaged, but
the contents were unharmed.
The product was returned without its owner's manual.
The product was returned under warranty and then repaired
to meet OEM standards.
At the manufacturer's warehouse was
blemished, dinged, dented or other.
Scratch and Dent Items are available limited quantities.
Shipping charges vary bades on the size, weight and location
that your purchase will be shipped to. Please email us by
clicking here and let us know what you would like to order
and what your delivery address is and we will get you a
quote on your order prior to you placing it with
If you would like to cancel your order please either email
us or give us a call at 1-630-479-1575 and simply inform us
that you would like to cancel your order. Please be sure to
include your order number, name and shipping address on all
emails and/or to have the information available when you
contact a representative for GuitarsPlusMore.com
In order to provide our customers with such a large variety
of products, we can not always stock every item that we
sell. Some equipment may be shipped directly from our
suppliers to our customer after an order is placed.
We accept VISA, MasterCard, American Express, Discover
credit cards & electronic checks via PayPal on all internet
You may also pay by Western Union Quick Collect, you will
need to either call us or email us with your order prior to
sending in your Western Union Quick Collect payment.
We accept Money Orders, Cashier's Checks, and Personal
Checks by mail. Additional processing time is required for
all mail orders and if paying by personal check we will not
ship your order until your check clears.
Send Payments to:
U.S. Sales & Marketing
P.O. Box 3362
Oakbrook, IL 60522-3362
GuitarsPlusMore.com does not accept C.O.D. payments.